Contact Us
Questions about a donation, a receipt, a refund, or your organization account? We reply to support emails within one business day.
Send us a message
Fill this in and it lands directly in our support desk as a tracked ticket — no email thread to lose. We reply within one business day.
Spendhood Ltd. (the platform)
- Registered company: Spendhood Ltd., RC 9812302
- Registered address: 5 Erie Close, Maitama, Abuja, Nigeria
- Support: support@spendhood.com
- Privacy / data protection: privacy@spendhood.com
- Phone: +234 809 862 7255
- Website: spendhood.com
Registered as Spendhood Ltd. with the Corporate Affairs Commission (CAC), Nigeria.
Revlos Limited (payment collection partner)
Card donations on Spendhood — including donations made with international cards — are collected in partnership with Revlos Limited through its Flutterwave merchant account, under a written collection services agreement with Spendhood Ltd. If a charge on your card or bank statement shows "Revlos Limited", it is a donation made through spendhood.com. See our Terms of Service for details of the arrangement.
- Registered company: Revlos Limited, RC 8188009
- Registered address: 5 Erie Close, Maitama, Abuja, Nigeria
- Payments email: contact@revlos-ltd.com
Donation and refund enquiries are handled by Spendhood support — write to support@spendhood.com and we will resolve it together with our collection partner where needed.
Common requests
- Request a refund or cancel a recurring donation: sign in to your Donor Dashboard — see the Refund Policy for the 30-day window.
- Verify a donation receipt: use the Verify a Receipt page.
- Exercise your data-protection rights: see the Privacy Policy — or email privacy@spendhood.com.
- Report a campaign: email support@spendhood.com with the campaign link — we investigate all reports.
Spendhood — secure, compliant fundraising for Nigerian organizations.